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In the unlikely event that you have any issues with your purchase please inform Outdoorliving delivery driver. Alternatively, give us a call and we will arrange pick up of the faulty item and will replace same. Refunds for returned items will be credited by the same method used for the original payment. Once the goods have been returned to the warehouse and have been inspected, a refund will take place as quickly as possible.
If you wish to change or cancel an order please contact our Office via email or phone. You have the right to cancel up to two days before delivery. If after the goods have been delivered or have to be returned, Refunds for cancellations will be credited by the same method used for the original payment and will take place as quickly as possible.
You have 14 days from the date of delivery to notify Outdoorliving if you wish to return goods. Returned goods, please ensure that the goods are in their original packaging and are in resalable condition and have not been in use.
Restocking & Collection charge will apply min. of €60 depending on size and location.
All Damages must be reported to Outdoorliving within 14 days from the date of delivery.